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Support

We are here to help

Support is provided by the same team that develops the product.

Message us on WhatsAppSend an email

We're available 24/7. Replies usually arrive within 24 hours.

How to ask for help

These details help us understand and resolve your enquiry.

  1. Write to us on whichever channel suits

    WhatsApp for anything urgent, email for what can wait or needs attachments.

  2. Tell us what you expected and what happened

    Tell us what you were doing, what you expected and what happened. Include a screenshot if you can.

  3. We confirm we have it

    We confirm receipt of your enquiry and explain the next steps.

  4. We explain the solution

    We explain what happened and how it was resolved. If you need to take any action, we guide you through the steps.

Questions about support

How fast do you reply?

Replies usually arrive within 24 hours, on any channel. We're available 24/7, weekends included. If the issue stops you operating (you can't register bookings, for example), we treat it as urgent.

Does support cost extra?

No. It's included in every plan, with no cap on the number of requests and no additional cost.

Do you help with setup?

Yes. Initial configuration, data migration and team training are part of onboarding, at no extra cost.

Can I recover data deleted by mistake?

Contact us as soon as possible with details of what was deleted and roughly when. We will check whether recovery is possible and explain your options.

Let's talk

Reach us wherever it's easiest. We usually reply within 24 hours.